TERMS & CONDITIONS

TERMS & CONDITIONS

PLEASE READ OUR TERMS & CONDITIONS BEFORE USING THIS WEBSITE. This site is owned and operated by L&B DIAMOND PARADISE TRADING CO. LTD.

 

LEGAL ADVICE
The contents do not constitute advice and should not be relied upon in making or refraining from making, any decision. All material contained on L&B Diamond Paradise trading Co. LTD is provided without any or warranty of any kind. You use the material on website: www.diamond-paradise.com at your own discretion.

 

CHANGE OF USE
L&B Diamond Paradise Trading Co. LTD reserves the right to:
- change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that L&B Diamond Paradise Trading Co. LTD shall not be liable to you for any such change or removal.
- change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

 

LINKS TO OTHER EXTERNAL SERVICES

Website of L&B Diamond Paradise Trading Co. LTD may include links to other websites, that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

 

COPYRIGHT
All copyright, trade marks and all other intellectual property rights in  the Website and its content (including without limitation the Website design & text) are owned by or licensed to L&B Diamond Paradise Trading Co. LTD. In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

 

PAYMENTS

We use PayPal payment service, Credit Card (accepted by PayPal) and Bank (Wire) Transfer containing additional and recommended banking services: Letter of Credit (L/C) and ESCROW or other bank guarantees. If you want to choose L/C or ESCROW procedures, please contact us to get more details. You will get appropriate agreements from us. Our clients can book appointments online on our website. If you order custom jewelry, we required 30% of final price as official acceptance of the offer.

 

SHIPPING

We ship our products to these countries:

Europe: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

Africa: South Africa, Botswana, Angola

North America: USA and Canada

Asia: India, Israel, UAE, China, Hong-Kong and Japan

Australia

If you don't see your country listed, please contact a company representative to check if we are able to ship to you. Delivery time may vary (depends on location)

 

SHIPPING CARRIERS

We use shipping carriers: FedEx, DHL, UPS or Brinks. Shipping cost is always $50 regardless of customer location and number of goods. If your order will cost $500 and above you will get your item for free, because we have a lifetime shipping promotion: Free Shiping On All Domestic & International Orders Over $500.

 

VAT (VALUE ADDED TAX) REGULATION

We'll always give you netto price + british VAT (20%). Every client who lives outside United Kingdom should add the appropriate rate of VAT to our final prices. Our clients do not have to worry import formalities, because We cover all import duties on behalf of the client and we handle all formalities at the custom office(s) with whom we cooperate in country where we have one of our logistics offices. We always prefer fast and trouble-free delivery: "door-to-door" for our clients whose satisfaction is most important for us.

 

CLAIMS AND COMPLAINTS

You can make a complaint if:
- Your item is not consistent with the description (for example: wrong size ring etc.)
- Your package is incomplete (she do not contain items, what we offers in our home page)
- Your items was damaged during transport package.

Our company always want to satisfy all our customers, so we kindly inform that our company offers size change of rings, necklace, bracelets etc. for free. We offer jewelry repair without any additional costs if some of our products will damaged. For loose diamonds you will receive lifetime warranty. For our diamond jewelry 2 years warranty. If your jewelry was damaged, some ring has wrong size or your package was lost, please contact us immediately. When we'll receive some alert, we will do everything possible to fix problem.

We offer delivery door-to-door without any additional costs to start the process complaint as soon as possible.

 

RETURNS
We accept only returns loose diamonds, if you will receive loose diamond incompatible with certificate. You can return product to 14 days from the date of receipt of purchased product. You have 2 options. You can get loose diamond with 4C according to  your diamond grading report or receive your money to your bank account or PayPal account. We do not accept returns for any custom diamond jewelry, but you can make a complaint. Please read "Claims and Complaints" section to know more details.

 

 

DISCLAIMERS AND LIMITATION OF LIABILITY
The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by law, L&B Diamond Paradise Trading Co. LTD will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. L&B Diamond Paradise Trading Co. LTD makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

 

INDEMNITY
You agree to indemnify and hold L&B Diamond Paradise Trading Co. LTD and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against L&B Diamond Paradise Trading Co. LTD arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

 

SEVERANCE
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

 

WAIVER
If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

 

 

TERMS & CONDITIONS

TERMS & CONDITIONS

LINKS TO OTHER EXTERNAL SERVICES

Website of L&B Diamond Paradise hereinafter as subsidiary company of Lion & Bull LLC may include links to other websites, that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

FAQ

BECOME OUR PARTNER

DIAMOND CUTTING SERVICE

CUSTOM ORDERS

+48 735-970-395    

Live Chat with our Diamond Expert 

7 Days a week from 9:00 am to 3:00 pm EST

PLEASE READ OUR TERMS & CONDITIONS BEFORE USING THIS WEBSITE. This site is owned and operated by L&B DIAMOND PARADISE TRADING CO. LTD.

 

LEGAL ADVICE
The contents do not constitute advice and should not be relied upon in making or refraining from making, any decision. All material contained on L&B Diamond Paradise trading Co. LTD is provided without any or warranty of any kind. You use the material on website: www.diamond-paradise.com at your own discretion.

 

CHANGE OF USE
L&B Diamond Paradise Trading Co. LTD reserves the right to:
- change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that L&B Diamond Paradise Trading Co. LTD shall not be liable to you for any such change or removal.
- change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

 

LINKS TO OTHER EXTERNAL SERVICES

Website of L&B Diamond Paradise Trading Co. LTD may include links to other websites, that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

 

COPYRIGHT
All copyright, trade marks and all other intellectual property rights in  the Website and its content (including without limitation the Website design & text) are owned by or licensed to L&B Diamond Paradise Trading Co. LTD. In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

 

PAYMENTS

We use PayPal payment service, Credit Card (accepted by PayPal) and Bank (Wire) Transfer containing additional and recommended banking services: Letter of Credit (L/C) and ESCROW or other bank guarantees. If you want to choose L/C or ESCROW procedures, please contact us to get more details. You will get appropriate agreements from us. Our clients can book appointments online on our website. If you order custom jewelry, we required 30% of final price as official acceptance of the offer.

 

SHIPPING

We ship our products to these countries:

Europe: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

Africa: South Africa, Botswana, Angola

North America: USA and Canada

Asia: India, Israel, UAE, China, Hong-Kong and Japan

Australia

If you don't see your country listed, please contact a company representative to check if we are able to ship to you. Delivery time may vary (depends on location)

 

SHIPPING CARRIERS

We use shipping carriers: FedEx, DHL, UPS or Brinks. Shipping cost is always $50 regardless of customer location and number of goods. If your order will cost $500 and above you will get your item for free, because we have a lifetime shipping promotion: Free Shiping On All Domestic & International Orders Over $500.

 

VAT (VALUE ADDED TAX) REGULATION

We'll always give you netto price + british VAT (20%). Every client who lives outside United Kingdom should add the appropriate rate of VAT to our final prices. Our clients do not have to worry import formalities, because We cover all import duties on behalf of the client and we handle all formalities at the custom office(s) with whom we cooperate in country where we have one of our logistics offices. We always prefer fast and trouble-free delivery: "door-to-door" for our clients whose satisfaction is most important for us.

 

CLAIMS AND COMPLAINTS

You can make a complaint if:
- Your item is not consistent with the description (for example: wrong size ring etc.)
- Your package is incomplete (she do not contain items, what we offers in our home page)
- Your items was damaged during transport package.

Our company always want to satisfy all our customers, so we kindly inform that our company offers size change of rings, necklace, bracelets etc. for free. We offer jewelry repair without any additional costs if some of our products will damaged. For loose diamonds you will receive lifetime warranty. For our diamond jewelry 2 years warranty. If your jewelry was damaged, some ring has wrong size or your package was lost, please contact us immediately. When we'll receive some alert, we will do everything possible to fix problem.

We offer delivery door-to-door without any additional costs to start the process complaint as soon as possible.

 

RETURNS
We accept only returns loose diamonds, if you will receive loose diamond incompatible with certificate. You can return product to 14 days from the date of receipt of purchased product. You have 2 options. You can get loose diamond with 4C according to  your diamond grading report or receive your money to your bank account or PayPal account. We do not accept returns for any custom diamond jewelry, but you can make a complaint. Please read "Claims and Complaints" section to know more details.

 

 

DISCLAIMERS AND LIMITATION OF LIABILITY
The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by law, L&B Diamond Paradise Trading Co. LTD will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. L&B Diamond Paradise Trading Co. LTD makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

 

INDEMNITY
You agree to indemnify and hold L&B Diamond Paradise Trading Co. LTD and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against L&B Diamond Paradise Trading Co. LTD arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

 

SEVERANCE
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

 

WAIVER
If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

©2018 L&B Diamond Paradise Trading Co. LTD.  All Rights Reserved.

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